Frequently Asked Questions
Get quick answers to common questions about Spigen India products and services.
Are the products sold on Spigen India 100% authentic?
Yes, we are the official store for Spigen in India. All products sold on our website are 100% genuine and come with a unique authenticity code that can be verified on our global website.
What is the standard delivery timeline for orders?
We typically ship orders within 24-48 hours. Depending on your location, delivery usually takes 3-5 business days for metro cities and 5-7 business days for the rest of India.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery services for most pin codes across India. You can select this option at the checkout page, though a small convenience fee may apply.
What is your return policy for mobile cases and accessories?
We offer a 7-day return policy for unused products in their original packaging if they are found to be defective or if the wrong item was delivered. Please ensure all tags and seals are intact.
How do I claim warranty for my Spigen product?
To claim a warranty, please visit our 'Warranty Registration' page and provide your order details and proof of purchase. Our support team will review your request and guide you through the replacement process.
Can I cancel my order after it has been placed?
Orders can be cancelled as long as they have not been dispatched from our warehouse. Once the status changes to 'Shipped', we cannot cancel the order, but you may choose to refuse delivery.